profile

Our business

New Clicks Holdings is a specialist retail group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, Musica and The Body Shop, the group has 500 stores across southern Africa. New Clicks has a growing presence in the healthcare market through wholesale pharmaceutical distributor, New United Pharmaceutical Distributors (UPD), and in retail pharmacy where Clicks operates the largest drugstore chain in the country with 125 in-store dispensaries.

Our heritage

Entrepreneur Jack Goldin opened the first Clicks store in central Cape Town in 1968. By the early 1980s Clicks had grown into a national store chain and the group began expanding into a specialist retailer with the acquisitions of Discom (1984), Musica (1992) and CD Wherehouse (1997).

In 1998 New Clicks moved into Australia, buying three retail chains in the region over the next four years. A licence agreement was concluded with The Body Shop International in 2001 for New Clicks to operate The Body Shop in southern Africa.

While Clicks was conceived as a drugstore, legislation prevented corporate ownership of retail pharmacies in South Africa.

However, New Clicks anticipated widespread regulatory healthcare reforms and positioned the business to capitalise on the expected changes. New Clicks funded the 80-store pharmacy chain of Purchase Milton & Associates (PM&A), which was subsequently integrated into Clicks, and acquired UPD in 2002 to provide the distribution capacity for the group’s integrated healthcare strategy.

Regulatory changes in 2003 enabled Clicks to finally fulfill its founding vision and the first Clicks pharmacy was opened in Cape Town in March 2004. This was also the catalyst for the group to sell New Clicks Australia to focus on its pharmacy implementation strategy locally. In just over three years Clicks has grown into the country’s pre-eminent pharmacy chain.

During the 2007 financial year the group rationalised its portfolio of businesses to create increased focus. Discom, which provided ethnic hair care and beauty products to the lower and middle income market, was sold to enable the group to focus on its health, beauty, lifestyle and entertainment specialisation in the middle and upper income customer groups. CD Wherehouse was integrated into Musica to create a single brand for the group’s entertainment interests.

A detailed history of New Clicks is available on www.newclicks.co.za