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- financial highlights
- group at a glance
- profile
- strategy, objective and targets
- six-year consolidated income statement
- six-year consolidated balance sheet
- six-year review
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- chairman's statement
- chief executive's report
- chief financial officer's report
- board of directors
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- clicks
- musica
- the body shop
- UPD
- business unit segmental analysis
- retail store locations
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- corporate governance [PDF - 204KB]
 introduction- board of directors
- board and committee structure
- board committees
- board attendance
- internal accountability
- personal share dealings
- ethical behaviour and values
- financial statements and external review
- remuneration report [PDF - 84KB]
- remuneration committee
- remuneration structure
- incentive schemes
- employee benefits
- directors' remuneration
- risk report [PDF - 77KB]
- risk philosophy
- major group risks
- sustainability report [PDF - 445KB]
- introduction
- sustainability indicators
- economic sustainability
- social - employees
- social - employee wellness
- social - hiv/aids management
- social - transformation
- social - customers and shareholders
- environmental sustainability
- GRI index
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- statutory [PDF - 191KB]
- director's report
- directors' responsibility statement
- certificate by the companies secretary
- independent auditor's report
- financials [PDF - 507KB]
- consolidated income statement
- consolidated balance sheet
- consolidated statement of cash flows
- consolidated statement of changes in equity
- operational segmental analysis
- accounting policies
- notes to the financial statements
- company income statement
- company balance sheet
- company statement of changes in equity
- company cash flow and notes
- interest in subsidiary companies
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- analysis of shareholders
- shareholders' diary & charity offer
- notice of annual general meeting
- corporate information
- definitions
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